Online Europeans arent rushing to the Net to manage their insurance

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<rdf:Description>
<dc:creator>Tongeren, Tim van</dc:creator>
<dc:creator>Favier, Jaap</dc:creator>
<dc:creator>Ensor, Benjamin</dc:creator>
<dc:creator>Forrester</dc:creator>
<dc:date>2007</dc:date>
<dc:description xml:lang="es">Sumario: Insurance companies in Europe  like Zurich Insurance in the UK or Germanys Allianz  face a challenge: They want more people to use the Web for sales and service interactions, but few customers are interested in doing so. On average, only a third of European Net users who own insurance say they will use the Web for interactions like filing a claim, changing their address, or making a query the next time they need to. Improved adoption appears to be a waiting game as experience with the Net drives further uptake.</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/100670.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:publisher>Forrester Research, Inc.</dc:publisher>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Empresas de seguros</dc:subject>
<dc:subject xml:lang="es">Estadísticas</dc:subject>
<dc:subject xml:lang="es">Mercado de seguros</dc:subject>
<dc:subject xml:lang="es">Satisfacción del cliente</dc:subject>
<dc:subject xml:lang="es">Internet</dc:subject>
<dc:subject xml:lang="es">Nuevas tecnologías</dc:subject>
<dc:subject xml:lang="es">Distribución de seguros</dc:subject>
<dc:subject xml:lang="es">Canales de distribución</dc:subject>
<dc:subject xml:lang="es">Servicio al cliente</dc:subject>
<dc:subject xml:lang="es">Reino Unido</dc:subject>
<dc:subject xml:lang="es">Comercio electrónico</dc:subject>
<dc:subject xml:lang="es">Alemania</dc:subject>
<dc:type xml:lang="es">Books</dc:type>
<dc:title xml:lang="es">Online Europeans arent rushing to the Net to manage their insurance</dc:title>
<dc:format xml:lang="es">5 p. : graf</dc:format>
<dc:relation xml:lang="es">For eBusiness, channel & product management professionals</dc:relation>
<dc:coverage xml:lang="es">Alemania</dc:coverage>
</rdf:Description>
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