Section: Articles Title: Putting the service-profit chain to work / James L. Heskett... [et al.] Related records: En: Harvard business review. - Boston : Impact Media Comercial S.A., 1988-. - 01/07/2008 Tomo 86 Número 7-8 - 2008Otros autores: Heskett, James L. Other categories: 92 Rights: In Copyright (InC) Referencias externas: earth MÁS INFORMACIÓN See issue detail
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