Section: Articles Title: The Four things a service business must get right / Frances X. FreiAuthor: Frei, Frances X. Related records: En: Harvard business review. - Boston : Impact Media Comercial S.A., 1988-. - 07/04/2008 Tomo 86 Número 4 - 2008Other categories: 92 Rights: In Copyright (InC) Referencias externas: earth MÁS INFORMACIÓN See issue detail
