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Enterprise content management's next step forward : I&KM Pros need to push for organic support of business context
Recurso electrónico / electronic resource
MAP20080023751
Enterprise content management's next step forward : I&KM Pros need to push for organic support of business context / by Craig Le Clair... [et al.]. — Cambridge : Forrester Research, 2008
(For Information & knowledge management professionals)
Sumario: Current approaches to enterprise content management (ECM) dont work for most enterprises. Low adoption rates and frustrated users plague enterprise implementations. And expectations for how people create and use content continue to change, thanks to ever-increasing usage of new technologies, such as Social Computing and mobile devices. To meet evolving needs and drive broad adoption of ECM, information and knowledge management (I&KM) professionals must help their enterprises understand business context, how businesspeople and business processes use content. And to help put ECM technologies into business context, I&KM pros must push technology vendors to move to more organic content management approaches that help abstract ECMs complexities from end users, adapt to the way people work, and provide contextual views of, and access to, content
1. Empresas ‌. 2. Gestión de la información ‌. 3. Sistemas de gestión integrados ‌. I. Le Clair, Craig ‌. II. Forrester ‌. III. For Information & knowledge management professionals ‌. IV. Title.