IT services : banking and insurance services sourcing data

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    <controlfield tag="003">MAP</controlfield>
    <controlfield tag="005">20191202111958.0</controlfield>
    <controlfield tag="008">091127s2009    espspa dfggggu11| iaspas </controlfield>
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      <subfield code="a">MAP</subfield>
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      <subfield code="0">MAPA20080064693</subfield>
      <subfield code="a">Carney, Ellen</subfield>
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      <subfield code="a">IT services</subfield>
      <subfield code="b"> : banking and insurance services sourcing data</subfield>
      <subfield code="c">Ellen Carney</subfield>
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      <subfield code="a">Cambridge</subfield>
      <subfield code="b">Forrester Research</subfield>
      <subfield code="c">2009</subfield>
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      <subfield code="a">From : Enterprise IT Services Survey, North America and Europe, Q2 2009</subfield>
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      <subfield code="a">Bankers are more likely to stick to their current vendor outsourcing strategy, while insurers more likely change vendor sourcing strategy --  Multisourcing is driven by the need for better vendor service for bankers and quality improvement and innovation for insurers -- Across all industries, innovation needs are unmet by multi-vendor sourcing environments -- More than 50% of bankers indicate that multi-provider strategy isnt resulting in higher-quality outcomes -- 60% of insurers surveyed say vendor innovation is lacking in their multi-provider environments </subfield>
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      <subfield code="0">MAPA20080601324</subfield>
      <subfield code="a">Entidades financieras</subfield>
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      <subfield code="0">MAPA20080590567</subfield>
      <subfield code="a">Empresas de seguros</subfield>
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      <subfield code="0">MAPA20080538217</subfield>
      <subfield code="a">Banca</subfield>
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      <subfield code="0">MAPA20090038431</subfield>
      <subfield code="a">Servicios tecnológicos</subfield>
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      <subfield code="0">MAPA20080602406</subfield>
      <subfield code="a">Marketing estratégico</subfield>
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      <subfield code="a">Análisis comparativo</subfield>
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      <subfield code="0">MAPA20080582890</subfield>
      <subfield code="a">Técnicas de venta</subfield>
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      <subfield code="0">MAPA20080436582</subfield>
      <subfield code="a">Forrester</subfield>
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