Section: Articles Title: Reputation gaps and the performance of service organizations / G. Davies, R. Chun, M.A. KaminsAuthor: Davies, G. Related records: En: Strategic Management Journal. - Chichester : John Wiley & Sons, Ltd, 1991-2010 = ISSN 0143-2095. - 15/05/2010 Tomo 31 Número 5 - 2010 Other categories: 92 Rights: In Copyright (InC) Referencias externas: earth MÁS INFORMACIÓN See issue detail