MAP20100069714 Hürlimann, Werner Credible loss ratio claims reserves : the benktander, neuhaus and mack methods revisited / Werner Hürlimann En: Astin bulletin. - Belgium : ASTIN and AFIR Sections of the International Actuarial Association = ISSN 0515-0361. - 01/05/2009 Tomo 39 Número 1 - 2009 , p. 81-99