Customer service in the information environment

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<rdf:Description>
<dc:creator>St. Clair, Guy</dc:creator>
<dc:date>1993</dc:date>
<dc:description xml:lang="es">Sumario: Customer service: an introduction -- Initial stages -- The players -- Key tools -- Benefits to the customer/user</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/12617.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:publisher>Bowker : Saur</dc:publisher>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Servicio al cliente</dc:subject>
<dc:subject xml:lang="es">Servicios de información</dc:subject>
<dc:subject xml:lang="es">Medios de comunicación</dc:subject>
<dc:subject xml:lang="es">Calidad de servicio</dc:subject>
<dc:subject xml:lang="es">Sistemas de información</dc:subject>
<dc:subject xml:lang="es">Management</dc:subject>
<dc:type xml:lang="es">Books</dc:type>
<dc:title xml:lang="es">Customer service in the information environment</dc:title>
<dc:format xml:lang="es">XIII, 144 p. ; 24 cm</dc:format>
<dc:relation xml:lang="es">Information services management</dc:relation>
</rdf:Description>
</rdf:RDF>