MAP20100087855 Emilio Botín : question & answer Sumario: The chairman of The Bankers Bank of the Year, Banco Santander, describes why the global crisis has largely bypassed his bank, and how the company's focus on customer service and efficiency will help its acquisitions across Europe, Latín América and the US to thrive En: The Banker, January 2010; p. 71-72 1. Botín-Sanz de Sautuola y García de los Ríos, Emilio . 2. Banco Santander . 3. Banca . 4. Directivos de empresas . 5. Internacionalización de la empresa . 6. Política empresarial . 7. Crisis financiera . 8. Riesgo financiero . 9. Gerencia de riesgos . 10. Entrevistas . 11. España . 12. Iberoamérica . 13. Estados Unidos .