A Sense of urgency

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      <subfield code="a">It all starts with a sense of urgency -- Complacency and false urgency -- Increasing true urgency: one strategy and four tactics -- Tactic one: bring the outside in -- Tactic two: behave with urgency every day -- Tactic three: find opportunity in crises -- Tactic four: deal with NoNos -- Keeping urgency up -- The future: begin today</subfield>
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