Section: Articles Title: Know what your customers want before they do / Thomas H. Davenport, Leandro Dalle Mule, John LuckerAuthor: Davenport, Thomas H. Related records: En: Harvard business review. - Boston : Impact Media Comercial S.A., 1988-. - 01/12/2011 Tomo 89 Número 12 - 2011 Other categories: 92 Rights: In Copyright (InC) Referencias externas: earth MÁS INFORMACIÓN See issue detail
