Section: Articles Title: Austria : fight "bad apple" call centres starting to pay off / Thomas SchneeAuthor: Schnee, Thomas Notes: Texto del artículo en inglés y francésSumario: Since 2006, Austria's prívate sector employees' union GPA-djp has been fighting sweatshop work paces, continual monitoring of staff and bogus self-employment in call centres. Five years and two union campaigns later, working conditions are on the up. Related records: En: HesaMag. - Brussels : European Trade Union Institute, 2009-. - 01/12/2011 Numero 4 - Diciembre 2011 , p. 32-34Materia / lugar / evento: Mejora continua Despido laboral Call centers Sindicatos Sector privado Condiciones de trabajo Austria Other categories: 870 Rights: In Copyright (InC) See issue detail