How to make your company think like a customer : customer relationship management
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| Tag | 1 | 2 | Value |
|---|---|---|---|
| LDR | 00000cab a22000004 4500 | ||
| 001 | MAP20120009967 | ||
| 003 | MAP | ||
| 005 | 20140902120215.0 | ||
| 008 | 120312e20120301usa|||| ||| ||eng d | ||
| 040 | $aMAP$bspa$dMAP | ||
| 084 | $a922.112 | ||
| 100 | 1 | $0MAPA20120008724$aRobinson, Floren | |
| 245 | 0 | 0 | $aHow to make your company think like a customer$b: customer relationship management$cby Floren Robinson and Justin M. Brown |
| 520 | $aCustomers today expect an imaginative, high-quality experience in a multichannel environment. Regard this as an opportunity: your company can leverage new strategies and technologies to create operations capable of making good on your customercentric promise and growing your business | ||
| 650 | 1 | $0MAPA20090003880$aCRM | |
| 650 | 1 | $0MAPA20080593483$aServicio al cliente | |
| 650 | 1 | $0MAPA20080614126$aFidelización de clientes | |
| 650 | 1 | $0MAPA20080606091$aEstrategia empresarial | |
| 650 | 1 | $0MAPA20080597498$aMarketing multinivel | |
| 700 | 1 | $0MAPA20120008731$aBrown, Justin M. | |
| 710 | 2 | $0MAPA20080436353$aAccenture | |
| 773 | 0 | $tOutlook : the journal of high-performance business.- [S.l. ] : Accenture$gNúm. 1, 2012 ; 10 p. |