Section: Articles Title: To keep your customers, keep it simple / Patrick Spenner, Karen FreemanAuthor: Spenner, Patrick Related records: En: Harvard business review. - Boston : Impact Media Comercial S.A., 1988-. - 01/05/2012 Tomo 90 Número 5 - 2012 Otros autores: Freeman, Karen Other categories: 92 Rights: In Copyright (InC) Referencias externas: earth MÁS INFORMACIÓN See issue detail