MAP20120021631 Wipf, John Performance indicators for microinsurance : a handbook for microinsurance practitioners / John Wipf, Denis Garand. — 2nd ed. — Luxembourg : Appui au Développement Autonome; Belgian Raiffeisen Foundation; CGAP Working Group Insurance, 2010 Sumario: I. Measuring performance in microinsurance -- The key principles -- II.Measuring performance: specific interpretation: issues -- III. Comparing apples and oranges: the issue of benchmarking -- IV. Assessing social performance -- Appendix: The microinsurance factsheet -- Glossary 1. Microseguros . 2. Microfinanzas . 3. Productos financieros . 4. Mercado de seguros . 5. Indicadores económicos . 6. Gestión financiera . I. Garand, Denis . II. ADA . III. Belgian Raiffeisen Foundation . IV. CGAP Working Group on Microinsurance .