MAP20070023913Brislin, Ralph F.The Effective security supervision manual / by Ralph F. Brislin ; editor, Eric C. Lewis. — Boston [etc.] : Butterworth-Heinemann, cop. 1994239 p. ; 28 cmSumario: Role of security supervision -- Introduction to the value appraisal scale -- Motivation -- Goals & objectives -- Authority & power -- Communication -- Leadership -- Conflict -- Discipline -- Sexual harassment -- Coping with change and stress -- Ethics -- Total Quality Management -- Appendix I: Notes for contract security supervisors -- Appendix II: Questions -- Appendix III: Performance appraisal and evaluation