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World insurance report 2013
Recurso electrónico / electronic resource
MAP20130011974
World insurance report 2013 / Capgemini, EFMA. — [S.l.] : Capgemini : EFMA, 2013
Sumario: Many Non-Life Insurers Continue to See Improvements in Core Underwriting Performance -- Insurers Globally Have Substantial Room to Deliver More Positive Customer Experience -- To Leverage Integrated Multi-Distribution Strategies, Insurers Need to Invest in Mobile as a Channel
1. Mercado de seguros ‌. 2. Empresas de seguros ‌. 3. Seguros no vida ‌. 4. Perspectivas del seguro ‌. 5. Distribución de seguros ‌. 6. Canales de distribución ‌. 7. Multicanalidad ‌. I. Capgemini ‌. II. European Financial Management and Marketing Association ‌.