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MAP20150000644Heppelmann, James E.How the internet of things could transform the value chain / James Heppelmann. — New York : McKinsey & Company, 2014(McKinsey Quarterly ; December, 2014)Sumario: In this interview, the CEO of software company PTC, James Heppelmann, explains how connected products may help companies become more proactive and efficient. He explains how the network of smart, connected technologies that make up the Internet of Things improves how products are created, operated, and serviced. In addition, he has pointed out that these innovations aren't concentrated in Silicon Valley: they¿re happening in the engineering and service departments of manufacturing companies across the United States, China, and Germany1. Internet de las cosas. 2. Conectividad. 3. Fabricación de productos. 4. Mantenimiento de instalaciones. 5. Distribución comercial. 6. Cadena del valor. I. McKinsey & Company. II. McKinsey Quarterly.