Section: Electronic documents Title: World insurance report 2015 / Capgemini, EFMA Publication: [S.l.] : Capgemini : EFMA, 2015Notes: Sumario: Introducing the eighth Annual World Insurance Report -- Non-life insurers in most markets demonstrate improved underwriting performance -- Alarming drop in customer experience underscores rising customer expectations -- Disruptive change requires insurers of the future to sharpen strategic, analytic skills -- Appendix: efficiency ratios - country analysis Materia / lugar / evento: Mercado de seguros Empresas de seguros Seguros no vida Perspectivas del seguro Comportamiento del consumidor Análisis estratégico Eficiencia operacional Otros autores: Capgemini European Financial Management and Marketing Association Secondary titles: Título: Informe Mundial de Seguros 2015Other categories: 219 Rights: In Copyright (InC)