Section: Electronic documents Title: Automating the insurance industry / by Sylvain Johansson and Ulrike VogelgesangAuthor: Johansson, Sylvain Publication: New York : McKinsey & Company, 2016Notes: Sumario: The insurance industrytraditionally cautious, heavily regulated, and accustomed to incremental change confronts a radical shift in the age of automation. With the rise of digitization and machine learning, insurance activities are becoming more automatable and the need to attract and retain employees with digital expertise is becoming more criticalMateria / lugar / evento: Mercado de seguros Nuevas tecnologías Conectividad Empresas de seguros Cambio tecnológico Digitalización Comportamiento del consumidor Servicio al cliente Otros autores: Vogelgesang, Ulrike McKinsey & Company Other categories: 216 Rights: In Copyright (InC)