Listening to what Chinese consumers say about insurers

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<title>Listening to what Chinese consumers say about insurers</title>
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<namePart>He, David</namePart>
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<dateIssued encoding="marc">2016</dateIssued>
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<publisher>The Boston Consulting Group</publisher>
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<abstract displayLabel="Summary">When Chinese life and auto insurers set their agendas, they should think about how to make their brands more trustworthy, their products and services simpler, and their claims processing faster and more transparent. These attributes matter most to Chinese consumers and are fast becoming prerequisites to success for provider</abstract>
<note type="statement of responsibility">by David He... [et al.]</note>
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<topic>Opinión del cliente</topic>
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<topic>Productos de seguros</topic>
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<topic>Comportamiento del consumidor</topic>
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<topic>Mercado de seguros</topic>
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<geographic>China</geographic>
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