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Insurance fraud and the customer : putting the customer at the heart of counter fraud strategy, tackling perceptions and meeting growing expectations

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Section: Electronic documents
Title: Insurance fraud and the customer : putting the customer at the heart of counter fraud strategy, tackling perceptions and meeting growing expectations / Josh GordonAuthor: Gordon, Josh
Publication: London : InsuranceNexus, cop. 2016Notes: Sumario: Communicating the impacts of fraud direct to consumers -- Examining the customer journey to identify fraud -- Digital¿s impact on fraud -- ConclusionMateria / lugar / evento: Fraude en el seguro Lucha contra el fraude Comportamiento del consumidor Administración de la empresa de seguros Otros autores: InsuranceNexus
Other categories: 214