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Setting objectives and measuring digitalization in financial services : It¿s time to re-examine the facts and adjust the course

Recurso electrónico / Electronic resource
MARC record
Tag12Value
LDR  00000cam a22000004b 4500
001  MAP20160020311
003  MAP
005  20220911192820.0
008  160628s2016 usa|||| ||| ||eng d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎216
24500‎$a‎Setting objectives and measuring digitalization in financial services‎$b‎: It¿s time to re-examine the facts and adjust the course‎$c‎Pedro Fernández-Olano... [et al.]
260  ‎$a‎Boston [etc.]‎$b‎Arthur D. Little‎$c‎cop. 2016
4900 ‎$a‎Viewpoint
520  ‎$a‎Financial companies are investing in digitalization to improve operational costs and meet client expectations, but few can claim success. In this viewpoint we argue that a vast majority of companies seem to have started digitalizing themselves aimlessly, with no clear objectives of how they want to move forward. It¿s time to re-examine the facts and adjust the course
650 4‎$0‎MAPA20080603908‎$a‎Servicios financieros
650 4‎$0‎MAPA20080568641‎$a‎Digitalización
650 4‎$0‎MAPA20140009749‎$a‎Conectividad
650 4‎$0‎MAPA20110017835‎$a‎Movilidad
650 4‎$0‎MAPA20080586294‎$a‎Mercado de seguros
650 4‎$0‎MAPA20080538217‎$a‎Banca
650 4‎$0‎MAPA20080593483‎$a‎Servicio al cliente
650 4‎$0‎MAPA20080627256‎$a‎Métodos cuantitativos de medida
7001 ‎$0‎MAPA20160008135‎$a‎Fernández-Olano, Pedro
7102 ‎$0‎MAPA20080440602‎$a‎Arthur D. Little