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Setting objectives and measuring digitalization in financial services : It¿s time to re-examine the facts and adjust the course
Recurso electrónico / Electronic resource
Section: Electronic documents
Title: Setting objectives and measuring digitalization in financial services : It¿s time to re-examine the facts and adjust the course / Pedro Fernández-Olano... [et al.]
Publication: Boston [etc.] : Arthur D. Little, cop. 2016Series: (Viewpoint)Notes: Sumario: Financial companies are investing in digitalization to improve operational costs and meet client expectations, but few can claim success. In this viewpoint we argue that a vast majority of companies seem to have started digitalizing themselves aimlessly, with no clear objectives of how they want to move forward. It¿s time to re-examine the facts and adjust the courseMateria / lugar / evento: Servicios financieros ‌Digitalización ‌Conectividad ‌Movilidad ‌Mercado de seguros ‌Banca ‌Servicio al cliente ‌Métodos cuantitativos de medida ‌Otros autores: Fernández-Olano, Pedro ‌
Arthur D. Little ‌
Other categories: 216
Rights: In Copyright (InC)