True customer centricity, transformation must happen across the entire business : technology, data and analytics will be critical to 'making it real'
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| Tag | 1 | 2 | Value |
|---|---|---|---|
| LDR | 00000cab a2200000 4500 | ||
| 001 | MAP20160026122 | ||
| 003 | MAP | ||
| 005 | 20220912130919.0 | ||
| 008 | 160831e20160624esp|||p |0|||b|spa d | ||
| 040 | $aMAP$bspa$dMAP | ||
| 084 | $a20 | ||
| 100 | 1 | $0MAPA20160010879$aMurphy, Michael | |
| 245 | 1 | 0 | $aTrue customer centricity, transformation must happen across the entire business$b: technology, data and analytics will be critical to 'making it real'$cMichael Murphy |
| 520 | $aThe impact of new uses of data and analytics on insurers is a recurring theme. Momentum behind these changes is building, largely the result of insurers' drive for increased sophistication, radically improving efficiency (cost, capital, claims) and a strong customer focus. Many are building their strategies on these three pillars; and data, analytics and technology are key enablers. | ||
| 650 | 4 | $0MAPA20080578848$aAnálisis de datos | |
| 650 | 4 | $0MAPA20130017037$aAnálisis predictivos | |
| 650 | 4 | $0MAPA20080623791$aTecnología de la información | |
| 650 | 4 | $0MAPA20080590567$aEmpresas de seguros | |
| 650 | 4 | $0MAPA20080572778$aMejora continua | |
| 650 | 4 | $0MAPA20080607531$aOrientación al cliente | |
| 650 | 4 | $0MAPA20120026414$aEficiencia operacional | |
| 650 | 4 | $0MAPA20080606091$aEstrategia empresarial | |
| 650 | 4 | $0MAPA20120019492$aTendencias | |
| 773 | 0 | $wMAP20077000932$tEmphasis$dNew York : Towers Watson, 1987-$g01/09/2016 Número 2 - 2016 , p. 28 |