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Embracing possibility, boosting innovation : 20th CEO Survey key findings in the insurance industry
Recurso electrónico / Electronic resource
MAP20170004905
Embracing possibility, boosting innovation : 20th CEO Survey key findings in the insurance industry / Stephen O'Hearn...[et al.]. — London [etc.] : PWC, 2017
Sumario: The good news is that many insurers are rising to the challenge. Their readiness to embrace the new possibilities opening up in the marketplace is evident in the fact that 67% of industry leaders see creativity and innovation as very important to their organisations, ahead of other financial services (FS) sectors. Insurance CEOs are also ahead of the curve in exploring the benefits of humans and machines working together (61%) and considering the impact of artificialintelligence (AI) on future skills needs (49%). These developments and the capabilities that support them are key elements of the fit for growth¿ platform that will enable them to compete on cost, innovation and customer intimacy
1. Mercado de seguros ‌. 2. Perspectivas del seguro ‌. 3. Directivos de empresas ‌. 4. Encuestas ‌. I. O'Hearn, Stephen ‌. II. PricewaterhouseCoopers ‌.