MAP20170035527 Smith, Kate At the trailhead : artificial intelligence / Kate Smith 4 p. Sumario: Given the complexity and potential of artificial intelligence, insurers are struggling with where to being the AI journal. Chatbots are rising in popularity, enabling a smoother digital experience and round-the-clock service for customers. AI's ability to classify images will enable faster claims processing in auto lines, reducing costs and creating a better experience for insureds En: Best's Review. - New Jersey : A.M. Best Company, 1976- = ISSN 1527-5914. - 02/10/2017 Volumen 118 Número 6 - octubre 2017 , p. 70-73 1. Inteligencia artificial . 2. Competitividad . 3. Mercado de seguros . 4. Innovación . 5. Drones . I. Title.