Centro de Documentacion de Fundación MAPFRE - Building new ecosystems in middle-market insurance

MAP20180015984

Building new ecosystems in middle-market insurance / Sam Friedman, Michelle Canaan, Nikhil Gokhale. — [New York] : Deloitte Center for Financial Services, 2018

Sumario: Many middle-market commercial insurers are looking for new ways to maintain and expand penetration and retention rates in a increasingly competitive, cost-conscious enviroment, with turnover on the rise. Indeed, at least one-quarter of buyers surveyed by the Deloitte Center for Financial Services had changed one or more of their carriers in the prior 12 months, while over two-thirds had switched at least once in the past three years. Intermediaries surveyed confirmed the churn rate in this segment, with nearly one-half of respondents reporting that between 11 percent and 25 percent of clients part ways with at least one of their insurance companies in a typical year

1. Mercado de seguros . 2. Empresas de seguros . 3. Penetración del seguro . 4. Encuestas . 5. Agentes de seguros . 6. Distribución de seguros . I. Canaan, Michelle . II. Gokhale, Nikhil . III. Deloitte Center for Financial Services .