Chatbots : where is the love?

<?xml version="1.0" encoding="UTF-8" standalone="no"?>
<rdf:RDF xmlns:rdf="http://www.w3.org/1999/02/22-rdf-syntax-ns#" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<rdf:Description>
<dc:creator>Frost, Jen</dc:creator>
<dc:date>2018-10-01</dc:date>
<dc:description xml:lang="es">Sumario: Chatbot' has long-become an insurance industry buzzword, but penetration remains low and firms are still grappling with how to use early iterations of the technology. Elsewhere, some chatbot pilots have failed. Just41% of UK insurers are using live chat functionality on their websites, with only around a quarter of these powered by a chatbot, according to Acord's annual Digital Customer Experience Study</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/166054.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Innovación</dc:subject>
<dc:subject xml:lang="es">Robotización</dc:subject>
<dc:subject xml:lang="es">Mercado de seguros</dc:subject>
<dc:subject xml:lang="es">Empresas de seguros</dc:subject>
<dc:subject xml:lang="es">Nuevas tecnologías</dc:subject>
<dc:subject xml:lang="es">Inteligencia artificial</dc:subject>
<dc:subject xml:lang="es">Atención al cliente</dc:subject>
<dc:type xml:lang="es">Artículos y capítulos</dc:type>
<dc:title xml:lang="es">Chatbots : where is the love?</dc:title>
<dc:relation xml:lang="es">En: Insurance post. - London : Infopro Digital Insurance Information , 2016-2022. - 01/10/2018 Año 2018 Número 10 - octubre , p. 1-4</dc:relation>
</rdf:Description>
</rdf:RDF>