Super complaints : citizens advise launches

<?xml version="1.0" encoding="UTF-8"?><modsCollection xmlns="http://www.loc.gov/mods/v3" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.loc.gov/mods/v3 http://www.loc.gov/standards/mods/v3/mods-3-8.xsd">
<mods version="3.8">
<titleInfo>
<title>Super complaints</title>
<subTitle>: citizens advise launches</subTitle>
</titleInfo>
<typeOfResource>text</typeOfResource>
<genre authority="marcgt">periodical</genre>
<originInfo>
<place>
<placeTerm type="code" authority="marccountry">gbr</placeTerm>
</place>
<dateIssued encoding="marc">2018</dateIssued>
<issuance>serial</issuance>
</originInfo>
<language>
<languageTerm type="code" authority="iso639-2b">eng</languageTerm>
</language>
<physicalDescription>
<form authority="marcform">print</form>
</physicalDescription>
<abstract displayLabel="Summary">Citizens Advice has launched a super complaint targeting dual pricing to the Competition and Markets Authority. The complaint is the consumer champion's first in seven years and shines a spotlight on five key areas: home insurance, mobile, broadband, mortgages and cash savings. The super complaint forces an investigation into the pricing practices of the sectors named and sees what many already identify as a stain on the industry thrown squarely into the public view.</abstract>
<note type="statement of responsibility">Jen Frost</note>
<subject xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20140022717">
<topic>Big data</topic>
</subject>
<subject xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080543211">
<topic>Brokers</topic>
</subject>
<subject xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080593483">
<topic>Servicio al cliente</topic>
</subject>
<subject xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080564322">
<topic>Tarificación</topic>
</subject>
<subject xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080556228">
<topic>Renovación</topic>
</subject>
<subject xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080567118">
<topic>Reclamaciones</topic>
</subject>
<subject xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080586294">
<topic>Mercado de seguros</topic>
</subject>
<subject xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080590567">
<topic>Empresas de seguros</topic>
</subject>
<subject authority="lcshac" xmlns:xlink="http://www.w3.org/1999/xlink" xlink:href="MAPA20080638290">
<geographic>Reino Unido</geographic>
</subject>
<classification authority="">219</classification>
<relatedItem type="host">
<titleInfo>
<title>Insurance post</title>
</titleInfo>
<originInfo>
<publisher>London : Infopro Digital Insurance Information , 2016-2022</publisher>
</originInfo>
<identifier type="local">MAP20170035732</identifier>
<part>
<text>01/11/2018 Año 2018 Número 11 - noviembre , p. 6-8</text>
</part>
</relatedItem>
<recordInfo>
<recordContentSource authority="marcorg">MAP</recordContentSource>
<recordCreationDate encoding="marc">181128</recordCreationDate>
<recordChangeDate encoding="iso8601">20220911211507.0</recordChangeDate>
<recordIdentifier source="MAP">MAP20180033179</recordIdentifier>
<languageOfCataloging>
<languageTerm type="code" authority="iso639-2b">spa</languageTerm>
</languageOfCataloging>
</recordInfo>
</mods>
</modsCollection>