Operational excellence in insurance : performance, digital and customer experience

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<rdf:Description>
<dc:creator>KPMG International</dc:creator>
<dc:creator>ACORD</dc:creator>
<dc:date>2019</dc:date>
<dc:description xml:lang="es">Sumario: Insurers are under more pressure than ever to effectively manage their current operating expense environment. Persistent low investment returns, ever-increasing competitive pressures and enduring excess capacity have hampered the industry's ability grow revenue faster rate of costs. Currently, 25 percent every premium dollar is consumed by expenses, a pattern that has held for past 10 years or longer. These expenses largely kept pace with growth in income among life property & casualty (P&C) carriers, both growing single digits over same time period.
</dc:description>
<dc:identifier>https://documentacion.fundacionmapfre.org/documentacion/publico/es/bib/168268.do</dc:identifier>
<dc:language>eng</dc:language>
<dc:publisher>KPMG International</dc:publisher>
<dc:rights xml:lang="es">InC - http://rightsstatements.org/vocab/InC/1.0/</dc:rights>
<dc:subject xml:lang="es">Mercado de seguros</dc:subject>
<dc:subject xml:lang="es">Empresas de seguros</dc:subject>
<dc:subject xml:lang="es">Insurtech</dc:subject>
<dc:subject xml:lang="es">Transformación digital</dc:subject>
<dc:subject xml:lang="es">Análisis de datos</dc:subject>
<dc:subject xml:lang="es">Minimización de riesgos</dc:subject>
<dc:subject xml:lang="es">Riesgo tecnológico</dc:subject>
<dc:type xml:lang="es">Books</dc:type>
<dc:title xml:lang="es">Operational excellence in insurance : performance, digital and customer experience</dc:title>
<dc:format xml:lang="es">28 p.</dc:format>
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