Centro de Documentacion de Fundación MAPFRE - Insurers: how to lead in the new era of connectivity

Publication: Amsterdam [etc.] : Bain & Company, Inc., 2019Notes: Sumario: Report that collects the results of a survey among insurance consumers in 16 countries to understand what are the aspects that most affect the customer experience, their habits and digital behaviorsMateria / lugar / evento: Empresas de seguros Servicio al cliente Nuevas tecnologías Conectividad Transformación digital Experiencia del cliente Otros autores: Bain & Company, Inc.
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