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MAP20200014539Smart stores : rebooting the retail store through in-store automation / Tim Bridges...[et al.]. — Paris [etc.] : Capgemini Research Institute, 202036 p.Sumario: In this research, we define automation technologies as the in-store use of robots, sensors, cameras, digital signage, electronic shelf labels, or mobile apps to help customers with questions and product information, make payments, enhance the quality of interactions with sales associates, and improve in-store operations such as replenishment, inventory, and facilities management. More details on the research methodology can be found in the appendix1. Comercio. 2. Automatización. 3. Nuevas tecnologías. 4. Desarrollo tecnológico. 5. Robots. I. Bridges, Tim . II. Capgemini Research Institute. III. Title.