The Consumer and COVID-19 : global consumer sentiment research in the consumer products and retail industry
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| Tag | 1 | 2 | Value |
|---|---|---|---|
| LDR | 00000cam a22000004b 4500 | ||
| 001 | MAP20200016038 | ||
| 003 | MAP | ||
| 005 | 20220901125748.0 | ||
| 008 | 200416e20200401fra|||| ||| ||eng d | ||
| 040 | $aMAP$bspa$dMAP | ||
| 084 | $a922.112 | ||
| 245 | 1 | 4 | $aThe Consumer and COVID-19$b: global consumer sentiment research in the consumer products and retail industry |
| 260 | $aParis [etc.]$bCapgemini Research Institute$c2020 | ||
| 300 | $a16 p. | ||
| 520 | $aAs countries move along the COVID-19 curve, traditional shopping behavior is significantly disrupted and transformed: Uncertainty is high, many businesses are shut, and people are concerned about recession. With these recession concerns, they are keeping a closer eye on spending: customers are focusing on essential goods rather than lifestyle and leisure products, for example. At the same time, with lockdown measures in place around the world, there has been a surge in the use of online channels. In this fast-changing and volatile environment, how can consumer products and retail organizations drive operational resilience and maintain their pre-crisis focus on customer relationships and engagement? | ||
| 650 | 4 | $0MAPA20200005599$aCOVID-19 | |
| 650 | 4 | $0MAPA20200005391$aCoronavirus | |
| 650 | 4 | $0MAPA20080552022$aPandemias | |
| 650 | 4 | $0MAPA20090040410$aRecesión económica | |
| 650 | 4 | $0MAPA20080624019$aComportamiento del consumidor | |
| 650 | 4 | $0MAPA20080595296$aComercio electrónico | |
| 650 | 4 | $0MAPA20120019492$aTendencias | |
| 650 | $0MAPA20080547738$aInternet | ||
| 710 | 2 | $0MAPA20200008163$aCapgemini Research Institute |