Insurance companies need to close the customer experience gap
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Tag | 1 | 2 | Value |
---|---|---|---|
LDR | 00000cab a2200000 4500 | ||
001 | MAP20200023326 | ||
003 | MAP | ||
005 | 20200714124343.0 | ||
008 | 200710e20200601gbr|||p |0|||b|eng d | ||
040 | $aMAP$bspa$dMAP | ||
084 | $a219 | ||
100 | $0MAPA20200015833$aMillard, Gina | ||
245 | 1 | 0 | $aInsurance companies need to close the customer experience gap$cGina Millard |
520 | $aWith policyholder expectations rising and insurers keen to ensure a positive customer experience (CX), Gina Millard, Senior Business Development Manager at Verisk looks at the key pain points during the claims process and how to tackle them. | ||
650 | 4 | $0MAPA20080586294$aMercado de seguros | |
650 | 4 | $0MAPA20080590567$aEmpresas de seguros | |
650 | 4 | $0MAPA20080615307$aSatisfacción del cliente | |
650 | 4 | $0MAPA20150006509$aExperiencia del cliente | |
650 | 4 | $0MAPA20080567118$aReclamaciones | |
773 | 0 | $wMAP20200023142$tInternational Travel & Health Insurance Journal$dBristol, UK : Voyageur Publishing & Events Ltd., 2020-$x2055-1215$g01/06/2020 Número 233 - junio 2020 , p. 30 |