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MAP20200027201Street smart : putting the citizen at the center of smart city initiatives / Pierre-Adrien Hanania...[et al.]. — Paris [etc.] : Capgemini Research Institute, 202048 p.Sumario: Many of us city dwellers face a dichotomy. Whether at home or at work, we are connected to an always-on digital highway characterized by a universe of apps, seamless video communication and online delivery. Yet, our city experience lacks a digital touch, from how cities are governed to how secure they are. Citizens also find challenges such as pollution (42%) and of lack of sustainability initiatives (36%) a major concern, and may leave their city as a result. Smart city initiatives are critical to addressing these issues and also key to developing resilience to challenges such as COVID-19. This means developing a compelling smart city vision and delivery plan, with technology a key enabler. To frame this journey, we need to first understand what undermines cities today, what citizens want from a smart city, and how municipalities can accelerate smart city initiatives overcoming the many challenges that stand in the way and creating measurable value1. Ciudades inteligentes. 2. Nuevas tecnologías. 3. Desarrollo tecnológico. 4. Tecnologías inteligentes. 5. Ciudades sostenibles. 6. Sostenibilidad. 7. COVID-19. 8. Pandemias. I. Hanania, Pierre-Adrien. II. Capgemini Research Institute. III. Title.