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MAP20200038054The Future of European payments : strategic choices for banks. — New York : McKinsey & Company : Euro Banking Association, 202023 p.Resumen: This paper is based on research and analysis undertaken by McKinsey & Company and the Euro Banking Association between November 2019 and November 2020. Payments and accounts services are at the core of banks' offering to customers. They contributed about a third of European banks' total revenues in 2019, and represent banks' leading source of customer interactions. Banks' payments revenues have grown steadily at about 3 percent per year over the past six years. However, some specialist payments providersprocessors, acquirers, schemes, and othershave achieved double-digit growth rates over the same period. This suggests that banks' traditional role at the centre of the payments ecosystem may be coming under challenge1. Servicios de pago. 2. Sistemas bancarios. 3. Perspectivas económicas. 4. Futuro. 5. Europa. I. McKinsey & Company. II. Euro Banking Association. III. Title.