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MAP20200038498Risk management, recovery and resilience : COVID-19 survey report 2020. — Brussels : Federation of European Risk Management Associations, 202028 p.Sumario: FERMA's COVID-19 survey shows that risk managers have made important contributions to the resilience of their organisations during the ongoing pandemic. In the immediate response to the crisis, respondents made a clear prioritisation of people ensuring a quick pivot to teleworking, facilitating health and safety measures for staff. They participated in task forces and crisis units, promoted communication, took a strong role in maintaining business continuity and, where possible, pursued insurance recoveries1. Gerencia de riesgos. 2. Identificación de riesgos. 3. Mercado de seguros. 4. Riesgos emergentes. 5. Teletrabajo. 6. Encuestas. 7. Estadísticas. 8. COVID-19. 9. Pandemias. 10. Unión Europea. I. Federation of European Risk Management Associations. II. Title.