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2021 insurance outlook : accelerating recovery from the pandemic while pivoting

Recurso electrónico / Electronic resource
MARC record
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003  MAP
005  20230321114029.0
008  200109s2020 gbr|||| ||| ||eng d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎219
1001 ‎$0‎MAPA20200023807‎$a‎Shaw, Gary
24510‎$a‎2021 insurance outlook‎$b‎: accelerating recovery from the pandemic while pivoting‎$c‎Gary Shaw, Neal Baumann
260  ‎$a‎London‎$b‎Deloitte Insights‎$c‎2020
300  ‎$a‎36 p.
520  ‎$a‎The COVID-19 pandemic severely disrupted insurer operations, pr ompting an overnight shift to remote work and virtual customer engagement while exposing gaps in digital capabilities and raising cybersecurity concerns. Deloitte's global outlook survey of insurance executives found expense management more strongly emphasized than before the outbreak. However, rather than cutting costs across the board, most insurers are likely delaying or scaling back prepandemic investments in part to free up capital for higher priority projects and talent that can help them adapt sooner rather than later. The need to accelerate digitization and enhance virtual operations turned headwinds into tailwinds at many insurers, driving faster action to deliver within the coming year what might originally have been three-to-five-year transformation plans.
650 4‎$0‎MAPA20080586294‎$a‎Mercado de seguros
650 4‎$0‎MAPA20080611880‎$a‎Perspectivas del seguro
650 4‎$0‎MAPA20170006503‎$a‎Transformación digital
650 4‎$0‎MAPA20080586546‎$a‎Nuevas tecnologías
650 4‎$0‎MAPA20080568641‎$a‎Digitalización
650 4‎$0‎MAPA20160005646‎$a‎Insurtech
650 4‎$0‎MAPA20200005599‎$a‎COVID-19
650 4‎$0‎MAPA20080552022‎$a‎Pandemias
7001 ‎$0‎MAPA20200023814‎$a‎Baumann, Neal
7102 ‎$0‎MAPA20080435868‎$a‎Deloitte