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Section: Electronic documentsTitle: Top trends in life insurance : 2021 / Kumaresan A , Saurav Swaraj, Vipul MehtaAuthor: A, KumaresanPublication: Paris : Capgemini, 2020Physical description: 28 p.Notes: Sumario: COVID-19 continues to hace a serious impact on the life insurance industry. Job losses, defunct traditional channels, and lack of real-time response have significantly affected the entire customer life cycle from acquisition to retenrion. Prolonged lockdowns and social distancing norms have impacted customer service as well. The low-interest-rate environment has also had a major impact on insurance firm profits. At the same time, interest in life insurance policies has grown significantly during this same period.Materia / lugar / evento: Seguro de vidaPerspectivas del seguroMercado de segurosTendenciasEmpresas de segurosOtros autores: Swaraj, Saurav Mehta, Vipul Capgemini Other categories: 341Rights: In Copyright (InC)