Section: Articles Title: Keyboard worriers / John Ng, Melanie ZhangAuthor: Ng, John Notes: Sumario: Twitter offers the public the opportunity to give their real-time thoughts on world events by posting short texts known as tweets'. The COVID-19 pandemic was the defining event of 2020, which makes it a great subject for sentiment analysis the use of natural language processing to automatically determine the emotion a writer is expressing in a piece of text or tweets. We wanted to see if we could use Twitter data relating to COVID-19 in the UK to uncover insights pertinent to public interest and the insurance industry. Related records: En: The Actuary : the magazine of the Institute & Faculty of Actuaries. - London : Redactive Publishing, 2019-. - 01/02/2021 Número 1 - febrero 2021 , p. 27-29Materia / lugar / evento: Análisis de datos Comportamiento del consumidor COVID-19 Pandemias Mercado de seguros Otros autores: Zhang, Melanie Other categories: 219 Rights: In Copyright (InC) See issue detail