Reimagining customer experience : the impact of emerging technology on digital experiences
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| Tag | 1 | 2 | Value |
|---|---|---|---|
| LDR | 00000cam a22000004b 4500 | ||
| 001 | MAP20210013621 | ||
| 003 | MAP | ||
| 005 | 20220911190007.0 | ||
| 008 | 180511s2021 usa|||| ||| ||eng d | ||
| 040 | $aMAP$bspa$dMAP | ||
| 084 | $a922.112 | ||
| 245 | 1 | 0 | $aReimagining customer experience$b: the impact of emerging technology on digital experiences |
| 260 | $aCambridge, Massachusetts [etc.]$bForrester Research$a Minato, Tokio [etc.]$bFujitsu$c2021 | ||
| 300 | $a21 p. | ||
| 520 | $aCustomer demands will never standstill. Changes in society, attitudes and technology continually drive new demands for new products, services and experiences. Digitization has accelerated the pace of change and customer expectations are set to change dramatically as technology becomes a fundamental part of every interaction. | ||
| 650 | 4 | $0MAPA20150006509$aExperiencia del cliente | |
| 650 | 4 | $0MAPA20080568641$aDigitalización | |
| 650 | 4 | $0MAPA20080586546$aNuevas tecnologías | |
| 650 | 4 | $0MAPA20080605674$aDesarrollo tecnológico | |
| 650 | 4 | $0MAPA20080589189$aAtención al cliente | |
| 650 | 4 | $0MAPA20080611200$aInteligencia artificial | |
| 710 | 2 | $0MAPA20080435226$aFujitsu | |
| 710 | 2 | $0MAPA20080436582$aForrester |