Reimagining insurance : the new cloud imperative

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<subTitle>: the new cloud imperative</subTitle>
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<namePart>Saldanha, Kenneth </namePart>
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<abstract displayLabel="Summary">In the wake of COVID-19, digital products and services enabled by the cloud quickly elevated customer expectations beyond what insurance products have traditionally offered. As the pandemic subsides, those heightened expectations are here to stay. Customers are looking for protection from injury and loss. To meet those demands and grow revenue, insurers need to move beyond risk indemnification and reimagine insurance as continuous customer engagement that helps mitigate and manage risk. That calls for a cloud-powered strategy for future-ready technology and operations.</abstract>
<note type="statement of responsibility">Kenneth Saldanha... [et.al]</note>
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