A Robot that can change your mind : how persuasive chatbots might be used in insurance

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<title>Robot that can change your mind</title>
<subTitle>: how persuasive chatbots might be used in insurance</subTitle>
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<namePart>Karanai Margan, Srivathsan</namePart>
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<abstract displayLabel="Summary">This article explores how chatbots could be designed to persuasively converse with a user to achieve a behavioral change, how persuasive chatbots could support insurance operations, and future possibilities as both conversational and supporting technologies continue to evolve</abstract>
<note type="statement of responsibility">Srivathsan Karanai Margan</note>
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<topic>Robots</topic>
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<topic>Chatbot</topic>
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<title>Contingencies : American Academy of Actuaries</title>
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<publisher>Washington : American Academy of Actuaries, 2019-2024</publisher>
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<identifier type="local">MAP20190020794</identifier>
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<text>13/09/2021 Año 2021 Número 5 - 2021 septiembre , p. 28-35</text>
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