Commerce futures 2022

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      <subfield code="a">This report offers a view into some of the trends that will form the backbone of consumer demand over the next decade. Over the course  of the last two years, we've experienced a COVID-19 driven acceleration of digital takeup among consumers. With necessity being the mother of all invention, we've seen new businesses and services emerge, and a new breed of consumer appear. Across all age groups,  consumers will never again shop in the same way. As a consequence, we now look into a future of infinite shopping possibilities</subfield>
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