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Responsible use of data in the digital age : customer expectations and insurer responses

Recurso electrónico / Electronic resource
MARC record
Tag12Value
LDR  00000cam a22000004b 4500
001  MAP20220033473
003  MAP
005  20230321113642.0
008  210603s2022 che|||| ||| ||eng d
040  ‎$a‎MAP‎$b‎spa‎$d‎MAP
084  ‎$a‎214
100  ‎$0‎MAPA20200020851‎$a‎Flückiger, Isabelle
24500‎$a‎Responsible use of data in the digital age‎$b‎: customer expectations and insurer responses‎$c‎Isabelle Flückiger and Kai-Uwe Schanz
260  ‎$a‎Zurich‎$b‎The Geneva Association‎$c‎2022
300  ‎$a‎26 p.
520  ‎$a‎Data-driven personalisation in insurance offers considerable advantages to customers, such as increased affordability, improved access and better personal well-being due to enhanced loss prevention. It also presents a range of challenges, including pricing out of customers with higher loss expectations and issues around data security and privacy. This issue brief examines how insurers can responsibly capitalise on the benefits of increased data availability to better serve their customers, without compromising on trust
650 4‎$0‎MAPA20080590567‎$a‎Empresas de seguros
650 4‎$0‎MAPA20170006503‎$a‎Transformación digital
650 4‎$0‎MAPA20080592875‎$a‎Protección de datos
650 4‎$0‎MAPA20080624064‎$a‎Confidencialidad de los datos
650 4‎$0‎MAPA20220007825‎$a‎Data driven
650 4‎$0‎MAPA20080605520‎$a‎Defensa del consumidor
650 4‎$0‎MAPA20110021368‎$a‎Personalización de productos
650 4‎$0‎MAPA20140022717‎$a‎Big data
700  ‎$0‎MAPA20090013742‎$a‎Schanz, Kai-Uwe
7102 ‎$0‎MAPA20080445805‎$a‎Embedded Finance & Super App Strategies