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Section: Electronic documentsTitle: How different views on digital transformation impact customer experience [Post] / Rosie BeasleyAuthor: Beasley, RosieNotes: Sumario: Digital transformation is fundamental to insurers' drive for customer centricity and future competitiveness, but a misalignment in strategic goals between boardroom and business is slowing progress. Those that have yet to begin their digital transformation journey are wary of change and of what kind of impact it might have on their customer relationshipsÁmbito geográfico: InternacionalRelated records: En: [Post de] Insurance Post. Spotlight Digital. - 2022 ; 3 p.Materia / lugar / evento: Mercado de segurosEmpresas de segurosMárketing de la empresa de segurosTransformación digitalExperiencia del clienteEncuestasOtros autores: Insurance Post Blueprism Other categories: 217Rights: In Copyright (InC)Referencias externas: