Seeing the people behind the policies : Accenture's global insurance : consumer study 2023

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<subTitle>: Accenture's global insurance : consumer study 2023</subTitle>
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<namePart>Saldanha, Kenneth </namePart>
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<abstract displayLabel="Summary">Insurance consumers are living in uncertain times. A volatile economy, the residual impacts of the COVID-19 pandemic and the ongoing tech revolution are causing shifts in what consumers say they need. These shifts are changing protection priorities and driving demand for new kinds of products and experiences. In this report, we look at what consumers are saying about their preferences and present three ways for insurers to build greater relevance with consumers and achieve sustained, profitable growth. We surveyed 49,000 insurance consumers across 33 global markets as part of our biennial Insurance Consumer Study. The results showcase the new and growing concerns of insurance consumers across generational segments and accelerating demand for digital services</abstract>
<note type="statement of responsibility">Kenneth Saldanha, Todd Staehle</note>
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