MAP20070036184Gamble, R.P.Knowledge management : a state of the art guide : models & tools, strategy, intellectual capital, planning, learning, culture, processes / Paul R. Gamble & John Blackwell. — London : Kogan Page, 2001226 p. ; 23 cmWhat do we know? The state of the art -- Drivers of the new economy -- Practice orientation -- Process orientation -- Communities of practice and knowledge conversation -- Transparent marketing -- The knowledge management matrix -- Learning and knowledge -- Technology and knowledge management -- Measurement and evaluation