Section: Articles Title: Breaking the functional mind-set in process organizations / by Ann Majchrzak and Qianwei WangAuthor: Majchrzak, Ann Notes: Sumario: Thousands of businesses have reengineered work in order to focus employees on processes that clearly provide value to customers. They have done away with their functional silos and created new organizational structures- process-complete departments- each able to perform all the cross-functional steps or tasks required to meet customers'needsRelated records: En: Harvard business review. - Boston. - Septiembre-Octubre 1996 ; p. 93-99Materia / lugar / evento: Empresas Organización Management Cultura empresarial Cultura organizativa Cambio organizativo Recursos humanos Otros autores: Wang, Qianwei Secondary titles: Título: Harvard business reviewOther categories: 922.111 Rights: In Copyright (InC)